Phone (706) 733-6203

Frequently Asked Questions

 

When will my items ship?

What if an item is showing “OUT OF STOCK”?

What if I need to return an item?

What if I don’t see the color and/or size I need?

Can I special order an item that is not on the website?

Is my credit card information secure?

 


 


When will my items ship?
In most cases, In Stock items ordered Monday-Friday will ship within 24 hours. Our goal is to update item availability on our website every day; however, there is a chance that an item could be sold from our brick and mortar location in Augusta, Ga before we have a chance to update the availability on our website. In this case, you will be notified within 24 hours.

Back to top of page

What if an item is showing “OUT OF STOCK”?
Chances are that we will restock the item OR will be able to special order the item for you at no additional charge. Contact us here and we will respond promptly!

Back to top of page

What if I need to return an item?

We want you to be happy with the items you purchase from us!

We will gladly accept returns of regular priced merchandise within 30 days of purchase for a full refund.*

After 30 days, a store credit will be issued for the returned merchandise. 

*Exceptions:

Thank you for understanding that merchandise returns will not be accepted for:

1. Items returned after 60 days

2. SALE items 

 Click here to start the return process.


Back to top of page

What if I don’t see the color and/or size I need?
Chances are that we will be able to special order the item for you at no additional charge.  Contact us here and we will respond promptly!

Back to top of page

Can I special order an item that is not on the website?
We may have items in our store that are not on our website. If it is a brand that we carry,  Contact us here with the details of the item you are looking for and we will respond promptly!

Back to top of page

Is my credit card information secure? 
Yes, your credit card information is safe and secure. Our web server relies on the Secure Sockets Layer (SSL) protocol to help users protect their data during transfer by creating a uniquely encrypted channel for private communications over the public Internet. When you go to our checkout page to start entering your data, you can tell it is secure by the "lock" icon that appears in the URL bar. Also, the "http" will change to "https".

Back to top of page